Topics


  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities


What data do we collect?


Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)


How do we collect your data?


You directly provide NECM with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

NECM may also receive your data indirectly from the following sources:


  • www.facebook.com
  • www.twitter.com
  • www.linkedin.com
  • www.google.com
  • www.childcare.co.uk


How will we use your data?


NECM collects your data so that we can:


  • Process your requests, manage your account.
  • Email you with special offers on other products and services we think you might like

If you agree, NECM will share your data with our partner companies so that they may offer you their products and services.


  • https://www.lambeth.gov.uk/children-young-people-and-families/families-information- service

When NECM processes your order or requests, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent transactions.



How do we store your data?


NECM securely stores your data at 26 Bramley Crescent, Nine Elms, London, United Kingdom SW8 4SA


NECM will keep your personal data for the entirety of your interest in our services, or clientele with us. Once this time period has expired, we will delete your data by 24 months after your interest or clientele with us to allow for any further processing or access to your data by OFSTED or relevant Local Education Authorities to aid us in our duty of care to children.



Marketing


NECM would like to send you information about products and services of ours or relevant third parties that we think could be of use or interest to you.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop NECM from contacting you for marketing purposes or giving your data to other members of NECM.

If you no longer wish to be contacted for marketing purposes, please get in touch with us via e- mail: fedra@nineelmschildminding.co.uk



What are your data protection rights?


NECM would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request NECM for copies of your personal data. We will charge an administration fee of £10.00 for this.

The right to rectification - You have the right to request that NECM correct any information you believe is inaccurate. You also have the right to request NECM to complete information you believe is incomplete.

under certain conditions.

The right to restrict processing - You have the right to request that NECM restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to NECM's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that NECM transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: Call us on: 0207 498 8278 Or write to us: fedra@nineelmschildminding.co.uk



What are cookies?


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.



How do we use cookies?


NECM uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website


What types of cookies do we use?


There are a number of different types of cookies, however, our website uses:


  • Functionality - NECM uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used
  • Advertising - NECM uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. NECM sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How to manage cookies


You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.



Privacy policies of other websites


Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.



Changes to our privacy policy


NECM keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2020.



How to contact us


If you have any questions about NECM's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at: fedra@nineelmschildminding.co.uk Call us on: 0207 498 8278 Or write to us at: 26 Bramley Crescent, Nine Elms, London, United Kingdom SW8 4SA



How to contact the appropriate authority


Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.


Website: https://ico.org.uk/
Telephone: 0303 123 1113
Fax: 01625 524510
Address: Information Commissioner's Office Wycliffe House Water Lane
Wilmslow Cheshire SK9 5AF



+